Solution Engineer – Tier 3

  • Israel

At Cellwize, we are on a mission to connect the world with the networks of tomorrow, through our industry-leading, advanced, cloudified, AI-driven RAN automation and orchestration platform.

We are growing fast! And we’re looking for exceptional people to become part of our team as we move ahead rapidly in establishing dominance in the mobile market If you live and breathe innovation, are passionate about building things that change the world, and will settle for nothing less than amazing, then we want you to join our Israel-based team as our newest Solution Engineer – Tier 3.

In a nutshell

As a Solution Engineer – Tier 3 at Cellwize, your responsibility will be the front line for handling all technology-related issues. You will work closely with our R&D team to develop and provide the best solutions and services possible to meet the customer’s needs.

What you’ll be doing

  • Supporting the root cause analysis process, and ensuring remediation of major issues.
  • Troubleshoot & resolve the incidents and problem tickets within SLA/SLO.
  • Performing troubleshooting and diagnosis of complex issues.
  • Take ownership and accountability in managing cases and customer situations.
  • Work closely with R&D teams to provide a fast and verified solution back to the customer.

What you’ll bring with you

  • Knowledge in wireless communication systems (GSM, WCDMA, LTE, NR) – Mandatory.
  • At least 2 years of experience in wireless systems integration – Mandatory.
  • Understanding of SON and Network Automation concepts – Mandatory.
  • Knowledge of mobile telecoms products with experience of end-to-end testing of LTE or 5G systems (eNodeB, EPC) – a plus.
  • Team player – ideally with experience in scrum and agile teams.
  • Good communication (internally and externally).
  • Self-motivation and self-organization.
  • Enthusiasm.
  • Working with Linux and Kubernetes-based systems (advantage).

Why you’ll love it here

  • You want flexibility, you got it. We get the ‘new normal’ and what it means to work from home, office, car, or a park bench.
  • What about your needs? We’ve got your back – with the right working environment and equipment, and perks that will brighten your every day.
  • We make products that are shaking up the mobile world. Do you want to do big things? Cellwize is where you will do them.
  • Blue chip, world-class investors love us and are investing in our fast track to the future.
  • Our people are rock stars, our culture is not only what makes coming to work every day so much fun, it’s also what’s driving us to spectacular new heights of success.

Cellwize is a champion of inclusion and opportunity. We don’t discriminate based on race, color, religion, age, sex, sexual orientation, and gender identity.